Interiors Inc Privacy Policy
Last Updated: 13 October 2026
1. Introduction
Interiors Inc. (“we”, “us”, or “our”) is committed to protecting the privacy and personal information of our clients, website visitors, suppliers and business partners.
This Privacy Policy explains how we collect, use, store, process and protect personal information when you visit our website, contact us, enquire about our services or engage with our business.
We are committed to handling personal information responsibly and in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA), and other applicable South African legislation.
This policy provides information about our privacy practices and your rights regarding your personal information.
2. Information We Collect
We may collect and process personal information that you voluntarily provide when interacting with Interiors Inc.
This information may include:
Full name and surname
Email address
Contact telephone number
Residential or business address
Property or project location
Interior design preferences and project requirements
Information submitted through website contact or enquiry forms
Correspondence relating to enquiries, quotations and services
Billing and payment-related information
We may also automatically collect certain technical information when you visit our website, including:
Internet Protocol (IP) address
Browser type and device information
Pages visited and time spent on our website
Website interaction and usage information
Referral sources and advertising interactions
Cookies and similar tracking technologies
We aim to collect only the information reasonably necessary for legitimate business purposes.
3. How We Use Your Information
Interiors Inc. may use personal information for the following purposes:
Responding to enquiries and communicating with prospective clients
Providing information about our interior design services and offerings
Preparing quotations, proposals and project estimates
Managing client relationships and ongoing projects
Processing payments and maintaining financial records
Coordinating with suppliers, contractors and service providers
Improving our website, services and customer experience
Measuring website performance and advertising effectiveness
Sending relevant business communications and marketing information where permitted by law
Complying with applicable legal and regulatory obligations
- We will not use personal information for purposes that are incompatible with the original reason for collection unless permitted or required by law.
4. Consent and Lawful Processing
We process personal information only where there is a lawful basis for doing so under POPIA.
Depending on the circumstances, this may include:
Your consent
The need to fulfil a contractual obligation
Compliance with a legal obligation
Protecting a legitimate interest of the data subject
Pursuing our legitimate business interests where permitted by law
- Where consent is required, you may withdraw it at any time, subject to applicable legal or contractual limitations.
5. Sharing of Personal Information
Interiors Inc. respects the confidentiality of personal information.
We do not sell personal information to third parties.
However, we may share relevant information with trusted third parties where reasonably necessary to provide our services or operate our business.
These may include:
Contractors, suppliers and installation partners involved in client projects
Website hosting and technical service providers
Payment processing and accounting service providers
Marketing, communication and analytics service providers, including Google
Professional advisers and regulatory authorities where legally required
Where third parties process personal information on our behalf, we take reasonable steps to ensure that appropriate confidentiality and security measures are in place.
6. Google Analytics and Google Ads
Our website uses, or is intended to use, Google Analytics and Google Ads tracking technologies to help us understand website performance, measure advertising effectiveness and improve our digital marketing activities.
Google Analytics
Google Analytics may collect information about how visitors interact with our website, including:
Pages visited and time spent on individual pages
General geographic location
Device and browser information
Website traffic sources
Visitor interactions and navigation patterns
This information helps us understand how visitors use our website and identify opportunities to improve its performance and user experience.
Google Ads
We may use Google Ads conversion tracking to measure the effectiveness of our advertising campaigns.
Depending on the tracking configuration, this may include measuring actions such as:
Website enquiries
Contact form submissions
Clicks on telephone numbers
Other relevant website interactions
Google Ads may use cookies or similar technologies to associate website interactions with advertising activity.
Where enabled, Google advertising technologies may also support remarketing or personalised advertising, subject to applicable consent requirements.
Information collected through these services is processed in accordance with Google's applicable privacy practices and our configured settings.
Visitors can manage certain Google advertising preferences through their Google account settings.
7. Website Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, understand visitor behaviour and measure marketing performance.
Cookies are small files stored on your device when visiting a website.
Depending on the technologies implemented, cookies may be used for:
Essential Cookies
These support the basic operation, security and functionality of our website.
Analytics Cookies
These help us understand website traffic, visitor interactions and overall website performance through services such as Google Analytics.
Advertising and Conversion Tracking Cookies
These may be used by Google Ads to measure advertising campaign effectiveness and track relevant website conversions.
Where legally required, we will request consent before activating non-essential cookies or tracking technologies.
Visitors may manage or disable cookies through their browser settings or any cookie preference controls made available on our website.
Disabling certain cookies may affect website functionality or limit our ability to measure website performance accurately.
8. Data Security
Interiors Inc. takes reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, disclosure or destruction.
These measures may include secure website hosting, restricted access to personal information and appropriate data management procedures.
Although we take reasonable precautions to safeguard information, no method of electronic transmission or storage can be guaranteed to be completely secure.
9. Retention of Personal Information
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, or as required or permitted by applicable legislation.
Retention periods may depend on:
The nature of the information collected
Ongoing client relationships and contractual obligations
Financial and accounting record requirements
Applicable legal and regulatory obligations
Legitimate business and administrative requirements
When personal information is no longer required, we will take reasonable steps to securely delete, destroy or de-identify it, where appropriate and legally permitted.
10. Your Rights Under POPIA
Under POPIA, individuals have certain rights regarding their personal information.
Subject to applicable legal requirements, you may:
Request confirmation of whether we hold personal information about you
Request access to personal information held by Interiors Inc.
Request correction or updating of inaccurate or incomplete information
Request deletion of information where legally appropriate
Object to certain types of personal information processing
Withdraw consent where processing is based on consent
Request that we stop sending direct marketing communications
Lodge a complaint with the Information Regulator of South Africa
To exercise these rights, please contact us using the details provided at the end of this policy.
We may request reasonable proof of identity before processing certain requests to protect your personal information.
11. Third-Party Websites
Our website may contain links to external websites, social media platforms or third-party services.
Interiors Inc. is not responsible for the privacy practices, security measures or content of external websites.
We encourage visitors to review the privacy policies of third-party websites before providing personal information.
12. International Data Transfers
Certain website hosting, communication, analytics or cloud-based services, including Google Analytics and Google Ads, may involve the storage or processing of personal information outside South Africa.
Where personal information is transferred internationally, we will take reasonable steps to ensure that such transfers comply with POPIA, including the requirements relating to cross-border transfers of personal information.
13. Direct Marketing Communications
Interiors Inc. may occasionally communicate information about our services, projects, promotions or business updates.
We will conduct direct marketing activities in accordance with applicable South African legislation.
Where consent is legally required, we will obtain it before sending electronic direct marketing communications.
You may opt out of receiving marketing communications at any time by following the unsubscribe instructions provided or contacting us directly.
14. Children's Personal Information
Our website and services are not specifically directed towards children.
We do not knowingly collect or process children's personal information without appropriate authorisation or another lawful basis permitted under POPIA.
If we become aware that children's personal information has been collected unlawfully, we will take appropriate steps to address the matter.
15. Changes to This Privacy Policy
Interiors Inc. reserves the right to update or amend this Privacy Policy to reflect changes in our business operations, website functionality, legal requirements or privacy practices.
Any updates will be published on this page, together with the revised date.
We encourage visitors to review this Privacy Policy periodically.
16. Contact Information
If you have questions regarding this Privacy Policy, wish to access or update your personal information, or have concerns about how your information is processed, please contact:
Interiors Inc.
Email: info@interiorsinc.co.za
Telephone: 073 711 2638
Website: [Insert Website Address]
Business Address: [Insert Business Address]
Information Officer: [Insert Name or Designation]
We will endeavour to respond to privacy-related enquiries within a reasonable timeframe and in accordance with applicable legal requirements.
17. Information Regulator of South Africa
If you believe your personal information has been processed in contravention of POPIA, you have the right to lodge a complaint with the Information Regulator of South Africa.
Information Regulator (South Africa)
Website: inforegulator.org.za
Email: enquiries@inforegulator.org.za
© 2026 Interiors Inc. All Rights Reserved.
